Privacy Policy

We collect various types of information to provide and improve our services to you: • Personal Information: Name, email address, phone number, delivery address • Account Information: Username, encrypted password, account preferences • Order Information: Order history, purchased products, payment methods • Technical Information: IP address, browser type, operating system, usage logs • Interaction Information: Pages visited, browsing time, clicks and interactions

We use the information we collect for the following purposes: • Processing orders and providing requested services • Communicating with you about your orders and important updates • Improving shopping experience and personalizing content • Preventing fraud and ensuring platform security • Analyzing usage and developing new products and services • Sending promotional offers (with your consent only)

We do not sell or rent your personal information to third parties. We may share your information only in the following cases: • With delivery partners to fulfill your orders • With payment processors to handle financial transactions • With technical service providers who help us operate the platform • When required to comply with laws or respond to legal requests • To protect our rights and the rights of other users

We implement strict security measures to protect your information: • SSL encryption for all transactions and sensitive data • Secure servers monitored 24/7 • Strict employee access controls • Regular encrypted backups • Periodic security testing and protection updates • Compliance with international industry security standards

You have the following rights regarding your personal information: • Right to access your personal information • Right to correct or update your information • Right to delete your account and information • Right to restrict processing of your information • Right to data portability • Right to object to certain processing • Right to withdraw consent at any time

We use cookies to improve your experience: • Necessary cookies for proper website functionality • Performance cookies to understand website usage • Functional cookies to remember your preferences • Marketing cookies for relevant advertisements (with your consent) You can manage cookie settings through your browser

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy: • Account information: As long as your account is active • Order information: 7 years for accounting and legal purposes • Contact records: 3 years for customer service • Marketing data: Until consent is withdrawn • Security logs: As required by legal requirements

We may update this privacy policy from time to time. When we do: • We will notify you of significant changes via email or website notifications • The updated policy will become effective 30 days after notification • Continued use of the website constitutes acceptance of the updated policy • You can always review the latest version of the policy on our website